Maximise the return on your investment in Patient Check In, Waiting Room Media Display & Patient Calling

Smart Healthcare Technology

What type of Organization do you work for?

GP Practice
Hospital or Clinic
PCN, Federation or ICB

Why Jayex?

Reliability That Powers Today. Innovation That Builds Tomorrow.

Jayex helps GP practices, clinics and hospitals deliver smoother patient journeys with technology that works – every time.

Where others cut corners, we invest – in better hardware, smarter software and a Support Team that actually supports you.

Your Need
Jayex
Competitors

Hardware reliability

Industrial-grade hardware, premium-brand high-spec Windows PCs

Consumer-grade hardware, cheap unreliable media players


Integration Hosting

Runs directly on Jayex-supplied Windows PC – no practice PC needed; fewer failures and no inconvenience

Must install integration software on a practice PC -adds complexity, load and risk of failures


Enhanced warranty

On-site engineer visits + full replacement of defective hardware under warranty

Slow and expensive courier swaps, long delays


Uptime during patient record system outages

Check-in + calling continue to operate

Systems stop working completely


Mobile check-in

QR codes work from printed posters that  patients scan on their phone

Must scan from touchscreen - no benefit when screen is busy


Patient queue visibility

QView: Patients can see they have checked in, reduced stress for patients and fewer enquiries at reception

No equivalent


Software Updates

Remote updates deployed continuously, included within subscription price

Manual or limited remote updates


Non-standard patient calling

Unique pre-alert workflow – patients can be given notice that they will soon be called or collected

No equivalent

Support responsiveness

Same-day resolution for >80% of tickets, rated at 4.7/5 and climbing

Multi-day response times


Estate monitoring

Proactive monitoring & patching of the hardware estate

No equivalent


Jayex works with Primary, Secondary & Community Care providers to improve:

  • PATIENT EXPERIENCE

    With appointment management, place-in-queue visibility and patient calling, you will improve customer satisfaction and reduce on-site admin overhead.

  • PERFORMANCE LEVELS

    With dashboards and data-driven decisions, you have the means to improve on-site care, achieve higher CQC ratings, increase QOF-related income, and more.

  • POPULATION HEALTH

    With dashboards and data-driven decisions, you have the means to improve on-site care, achieve higher CQC ratings, increase QOF-related income, and more.

Our Customers include the following

  • GP PRACTICES & PRIMARY CARE PROVIDERS

    Deliver great on-site care with patient flow management and use our data to identify areas of potential improvement.

  • PCNs, FEDERATIONS AND ICBs

    Benefit from consolidated and centralized reporting, increase income, and collaborate together more effectively.

  • HOSPITALS & CLINICS

    Population health outcomes while improving appointment management & referrals across large and multi-use sites.