When your patients visit your practice, they'll be eager for assistance for their ailments or to receive updates on their care. For this reason, practices, hospitals, and clinics should strive to be welcoming environments, however, many are associated with dreary waiting rooms or tedious administration processes.
From their first interaction with your practice, patients should have the tools available to handle their healthcare with ease. Whether it’s the ability to book appointments online, or use a self-check-in kiosk – patient engagement technology empowers people to remove tedious administration processes from their healthcare experience.
Patient engagement and patient satisfaction are two concepts that dominate the healthcare landscape, but they’re often seen as independent of each other. However, the truth is a little more complicated. In fact, engagement and satisfaction share a symbiotic relationship, with each influencing the other.