The amalgamation of services into local authority one-stop shops causes increasing strain on staff and efficiency due to ever-increasing visitor numbers. Jayex have provided many solutions for the rising communication and processing requirements of councils ranging from LED Displays, Digital Signage, and Queue Systems.

Council one-stop shops often provide many services including enquiries relating to council tax, benefits, housing and pensions. With increasing visitor numbers, tension does not necessarily need to be a by-product.

Jayex CounterCall is a flexible customer Queue Management Systems with audit trails and automatic reports, offering local authorities a way to increase staff productivity, reduce overall costs and improve other visitor services.