Enlighten achieves ITK Accreditation
1 May 2013
We are delighted to announce that Jayex's Enlighten software platform has been awarded an ITK 2.0 accreditation certificate. Enlighten is an ITK client host application and we can receive patients and appointments and send back patient arrivals using the ITK standard. ITK 2.0 is the latest NHS standard for secure and reliable movement of patient data and proves that Enlighten adheres to the strictest policies with regard to patient data and security.
Children and Young People's Health 2013 Event
12 February 2013
Delegates attending the recent Children and Young People’s event at the Queen Elizabeth II conference centre in London witnessed the power of self-service first hand as GPs, Service Managers, and Healthcare representatives visited the Jayex exhibition stand to learn more about the latest in self-service technology.
The organisers of the event selected Jayex Technology as the preferred self-service exhibitor due to our advanced patient engagement platform ‘Enlighten’, which is currently revolutionising the patient experience across NHS Trusts today.The Jayex team demonstrated the many options available to Healthcare professionals to drive improvements in patient flow, queue management and patient processing. Along with patient check-in, patient calling, wayfinding, demographic updates and outcome reporting, delegates were particularly impressed with Enlighten’s advanced survey tool. With the recent focus on the importance of patient feedback and the introduction of the ‘Friends and Family’ survey, this tool allows staff working in NHS Trusts to easily capture vital feedback. The solution is also easily configured to support the production of bespoke pre-and post consultation surveys to support GP revalidation and PROMS.
Enlighten E4 released
17 January 2013
Jayex proudly launch the most advanced end-to-end patient engagement platform this week which is set to revolutionise self-service within the NHS. 'Enlighten 4' offers NHS clients a powerful self service solution that not only supports the patient check in process but also offers a range of advanced modules that will offer a wide range of digital solutions to streamline NHS services.
Our platform offers a range of advanced functionalities and services that can provide both patients and staff with the tools they need to optimise services. These include a patient portal that will empower patients to play a bigger role in their care services. Our advanced survey tool provides the ideal solution to the challenge of the Friends and Family test and our bespoke outcomes and reporting tools help staff monitor and achieve KPIs. Enlighten can streamline services for clinical as well as frontline staff as our pre-operative solution and patient calling tools release clinical resources and digitise traditional paper based processes. Critically, as today's patient is digitally empowered , Enlighten offers multi-channel capability to enable web, mobile and kiosk based interactions.
Jayex have continually invested in the development of innovations for the NHS and have evolved from the first company to introduce patient calling to the market to the leaders in patient self-service within healthcare settings.
Mike Bird appointed as new Managing Director
7 December 2012
Jayex are pleased to announce the appointment of a new Managing Director to lead the company through the next phase of development. Effective from January 2013, seasoned professional, Mike Bird will take charge. Mike has extensive previous experience as Managing Director of technology companies in this sector. With this appointment Jayex will further extend pioneering development of Self Service technology.
Current Managing Director, Agam Jain will continue to serve as Executive Chairman.
EHI Live Conference |
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The Jayex stand in the exhibitors hall was consistently filled with IT professionals who wanted to learn more about Enlighten, our end-to-end, multichannel solution currently revolutionising the way NHS Trusts are working today. Delegates were shown firsthand how our state-of-the-art kiosks have streamlined the patient check-in process, providing a modern patient flow solution. Our web-media and patient calling system also impressed visitors to the stand who were keen to modernise their services. This event also saw the launch of the partnership between Jayex Technology, the market leader in patient self-service technology and ReStart Consulting Ltd, who are the leaders in the NHS integration landscape. The strength of this collaborative approach guarantees Trusts the very ‘best of breed’ in both service and innovation. Already in recognition of this unique proposition, a number of Trusts are working with us to implement their self-service strategy. Jayex have already booked a stand at EHI Live 2013 and look forward to seeing you there!
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Jayex Technology had a two great days at this year’s EHI Live conference. The event was held at Birmingham NEC and was attended by over 2000 delegates looking to learn about new developments in Healthcare IT.
EMIS National User Conference |
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10th September 2012 – Jayex were the key sponsor for the 19th EMIS National User Group Conference, held recently at Art Centre of Warwick University. Jayex supported the conference with delegate self registration kiosks to streamline the booking in process. Once registered, Jayex high contrast digital signage screens kept the delegates informed with a balance of conference schedules, venue information and a live twitter feed.
Ian Welford, senior account manager at Jayex said " Providing up to the minute social media and allowing delegates to "tweet" to the screens, created an interactive engagement between all parties and kept the content relevant throughout the event. " Delegates were also treated to a preview of the next generation of the Enlighten self arrivals kiosk application, multimedia solutions, the latest patient call features and the groundbreaking patient outcomes and survey tool. Follow us at: Linkedin
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Jayex acquires Hibrow Computing
28th Febuary 2012 – Effective 1st March 2012 Jayex has acquired the business of Hibrow Computing : www.hibrow.co.uk. The acquisition gives Jayex market leading expertise in ITK compliant HL7 PAS integration and software development. Jayex Director, Bob Marsh comments "....we are delighted to welcome this highly talented team of developers, analysts and programmers to the company. This is a critical step in our strategy to become the world's leading healthcare self-service provider".
Jayex Empower NHS Patient Self-Service using InterSystems Ensemble |
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30th November 2011 – InterSystems today announced that Jayex Technology Ltd have selected InterSystems Ensemble® to connect their patient self-service kiosks to existing systems in NHS and private hospitals and clinics. Kiosks are proving to be one of the most accessible means of rapidly enabling patients to independently manage their appointments, update their personal information, and provide immediate feedback on the care they receive. 
Jayex Head of Secondary Care, Vikram Parekh explains the benefits
Expected efficiency savings across the NHS means that Trusts need a higher level of automation in standard processes to streamline services, save time and money, and release valuable resources back to front-line patient care. They also need to address the government agenda to empower patients to participate in their care process. Jayex self-service solutions are addressing these needs, and are already reducing patient queuing-times at some of the NHS’ busiest hospitals. Future software releases will enable patients to extend their interaction with their healthcare service providers via the Web and mobile phones.
Jayex Head of Secondary Care, Vikram Parekh said: “Jayex selected Ensemble because InterSystems are market leaders in healthcare interoperability which is one of our key criteria. The ITK will be the key factor in driving the transformation to self-service in the NHS and InterSystems has consistently demonstrated leadership in this area.”
Jayex previously pioneered patient calling screens and self-check-in kiosks in such diverse environments as general practitioner surgeries, airports and council offices. As Parekh explains, “The widespread deployment of this important technology in healthcare has the potential to revolutionise the patient experience in hospitals in much the same way that self-service has dramatically changed the passenger experience at airports.”
Jonathan Selby, Country Manager UK & Ireland, InterSystems said, “The utilisation of self-service technology provides a fantastic opportunity to build these applications around ITK-compliant solutions. We are delighted to be partnering with Jayex in leading the charge for the further adoption of this technology across the NHS and independent healthcare sector.”
Selby concludes, “Reducing queuing times is just the beginning. Jayex have plans for many more applications that will lead to their kiosks having a valuable and lasting impact on the patient experience across UK hospitals.” Read case study on Patient Self Service at Queen Victoria Hospitals |
Airbus Industries |
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Jayex are able to supply the complete range of LED displays with application software. |
Flying high ..Jayex have proudly delivered 60 LED signs to the
Nottingham City PCT selects Jayex Digital Signage |
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Nottingham City PCT selects
Jayex and Microtech |
 Jayex are recognised as pioneers and market leaders in Advanced Information Displays, Queue Management and Touch Screen Self Check-In Systems. They have provided off-the-shelf as well as custom designed solutions for over 6000 NHS installations throughout the UK, are integrated to many clinical systems and incorporate the very latest in technological advances and innovations. Microtech Support Limited has been supporting I.T. in GP Practices in Scotland since 1986. As well as providing core I.T. Support Services they have just completed the contract to rollout a Document Management Solution to every GP Practice. Microtech has technical resources located throughout Scotland making them ideally positioned to support the extensive Jayex range. Bob Marsh, Sales Director of Jayex said: “This exciting partnership will allow us to develop our existing customer base in Scotland but more importantly allows us to offer an enhanced level of support to our existing clients, by a company who have a proven pedigree in Scotland.” He added: “The Jayex brand fully complements our existing product portfolio and allows us not only to increase our offerings in the GP Market but further increases our exposure to Secondary Care Organisations.” |
Jayex wins Innovation Award from IBM |
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 Jayex Managing Director, Agam Jain accepts an award on behalf of the company for pioneering development in the health sector at the IBM Conference in Malta 2007. Jayex have been utilising the IBM Anyplace kiosk for their pioneering Self-Check-In application. |
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Creative Solutions for Healthcare with the IBM Anyplace Kiosk |
 Self check-in at the surgery Jayex utilises the kiosk as part of its system for patient self check-in at doctors’ surgeries and for queue management solutions in hospitals and council market sectors. The kiosk check-in unit links into the Jayex self check-in and call software, providing a complete tracking solution for the practice or department. According to Jayex sales director, Bob Marsh: "Jayex selected IBM's APK for its competitive price, reliability and excellent support. We evaluated market requirements in line with disability guidelines and identified core requirements for access to ensure as many users as possible would be able to utilise it; the highest requirements were to provide access for people with mobility solutions and for those with little or no IT or keyboard skills. The APK met both criteria." The photo shows an implementaion at Skene Medical Centre in Aberdeenshire. The benefits of the Jayex system are being explained to visiting HRH Princess Anne. |
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