News
Jayex Empower NHS Patient Self-Service using InterSystems Ensemble |
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30th November 2011 – InterSystems today announced that Jayex Technology Ltd have selected InterSystems Ensemble® to connect their patient self-service kiosks to existing systems in NHS and private hospitals and clinics. Kiosks are proving to be one of the most accessible means of rapidly enabling patients to independently manage their appointments, update their personal information, and provide immediate feedback on the care they receive. 
Jayex Head of Secondary Care, Vikram Parekh explains the benefits
Expected efficiency savings across the NHS means that Trusts need a higher level of automation in standard processes to streamline services, save time and money, and release valuable resources back to front-line patient care. They also need to address the government agenda to empower patients to participate in their care process. Jayex self-service solutions are addressing these needs, and are already reducing patient queuing-times at some of the NHS’ busiest hospitals. Future software releases will enable patients to extend their interaction with their healthcare service providers via the Web and mobile phones.
Jayex Head of Secondary Care, Vikram Parekh said: “Jayex selected Ensemble because InterSystems are market leaders in healthcare interoperability which is one of our key criteria. The ITK will be the key factor in driving the transformation to self-service in the NHS and InterSystems has consistently demonstrated leadership in this area.” Jayex previously pioneered patient calling screens and self-check-in kiosks in such diverse environments as general practitioner surgeries, airports and council offices. As Parekh explains, “The widespread deployment of this important technology in healthcare has the potential to revolutionise the patient experience in hospitals in much the same way that self-service has dramatically changed the passenger experience at airports.”
Jonathan Selby, Country Manager UK & Ireland, InterSystems said, “The utilisation of self-service technology provides a fantastic opportunity to build these applications around ITK-compliant solutions. We are delighted to be partnering with Jayex in leading the charge for the further adoption of this technology across the NHS and independent healthcare sector.” Selby concludes, “Reducing queuing times is just the beginning. Jayex have plans for many more applications that will lead to their kiosks having a valuable and lasting impact on the patient experience across UK hospitals.” |
Airbus Industries |
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Flying high ......Jayex have proudly delivered 26 LED signs to the Airbus Industries production lines in France and Germany with a further 26 to follow. |
Nottingham City PCT selects Jayex Digital Signage |
 Nottingham City PCT selects Jayex Digital Display screens after extensive evaluation of competitive products on the market. Jayex Client Account Manager, Ian Welford was thrilled at winning this project. Numerous LCD screens will be sited around the various locations of Nottingham PCT. Jayex Media software will be used for updating content on health information and PCT news. |
Press Release: Jayex and Microtech |
 Jayex are recognised as pioneers and market leaders in Advanced Information Displays, Queue Management and Touch Screen Self Check-In Systems. They have provided off-the-shelf as well as custom designed solutions for over 6000 NHS installations throughout the UK, are integrated to many clinical systems and incorporate the very latest in technological advances and innovations. Microtech Support Limited has been supporting I.T. in GP Practices in Scotland since 1986. As well as providing core I.T. Support Services they have just completed the contract to rollout a Document Management Solution to every GP Practice. Microtech has technical resources located throughout Scotland making them ideally positioned to support the extensive Jayex range. Bob Marsh, Sales Director of Jayex said: “This exciting partnership will allow us to develop our existing customer base in Scotland but more importantly allows us to offer an enhanced level of support to our existing clients, by a company who have a proven pedigree in Scotland.”
He added: “The Jayex brand fully complements our existing product portfolio and allows us not only to increase our offerings in the GP Market but further increases our exposure to Secondary Care Organisations.” |
Jayex wins Innovation Award from IBM |
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 Jayex Managing Director, Agam Jain accepts an award on behalf of the company for pioneering development in the health sector at the IBM Conference in Malta 2007. Jayex have been utilising the IBM Anyplace kiosk for their pioneering Self-Check-In application. |
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Creative Solutions for Healthcare with the IBM Anyplace Kiosk |
 Self check-in at the surgery Jayex utilises the kiosk as part of its system for patient self check-in at doctors’ surgeries and for queue management solutions in hospitals and council market sectors. The kiosk check-in unit links into the Jayex self check-in and call software, providing a complete tracking solution for the practice or department. According to Jayex sales director, Bob Marsh: "Jayex selected IBM's APK for its competitive price, reliability and excellent support. We evaluated market requirements in line with disability guidelines and identified core requirements for access to ensure as many users as possible would be able to utilise it; the highest requirements were to provide access for people with mobility solutions and for those with little or no IT or keyboard skills. The APK met both criteria." The photo shows an implementaion at Skene Medical Centre in Aberdeenshire. The benefits of the Jayex system are being explained to visiting HRH Princess Anne. |