Patient Engagement

Create easy-to-follow patient questionnaires, designed to identify trends and highlight concerns, with our Enlighten Surveys application.

Key Features

  • Multi-layered questioning
  • Publish to a range of devices
  • Translate into 47 languages
  • Intuitive & logical flow, text or images
  • In-built analytics
  • Compatible with expectations of the NHS 
  • Professional support

Creating patient or staff surveys is simple with our browser-based application.

Enlighten Surveys is a powerful engagement tool, whether used in conjunction with the check-in process or as a standalone solution.

Developed in-house by a dedicated team of developers supported by healthcare experts, Enlighten Surveys enables you to create easy-to-use, fully customisable surveys—giving you easy to understand data that can be used to inform business decisions. 

“Jayex’s Interactive surveys solution offers healthcare organisations instant access to patient views and will greatly support healthcare professionals in the run-up to revalidation.”

Dr. Michael Oko, Head of Department for ENT Surgery, General Surgey, and Sleep Service
NHS United Lincolnshire Hospitals Trust

Identify Patient Trends and Concerns

Our Enlighten survey module has in-built analytics, allowing you to quickly identify concerns raised or trends developing—enabling a proactive response in real time.

Publish to Any Platform

Enlighten gives users the ability to publish local or centrally designed and managed surveys to a range of platforms, including tablets and mobiles, PC, web, and even print. 

This lets you tailor surveys to your audience, deliver them from the right platform, and ensure surveys reach a wide audience. 

Overcome Engagement Barriers 

Surveys can be translated into 47 languages available from Enlighten. So you'll boost inclusivity and engagement rates, no matter how diverse your community.

Alongside this, you'll benefit from data drawn from a wider patient demographic—giving you an accurate representation of patient trends and views from the community you serve. 

Deliver on NHS Digital and Local Requirements

The Enlighten survey module includes fully customisable, multi-layered questioning. Build patient surveys with: 

  • Single or multiple choice answer types
  • Image or text based questioning
  • Free form or prescribed answers

Our solution not only gives your staff the ability to create engaging custom surveys but also delivers on expectations set by NHS England for standardised responses such as the Friends & Family Test.

Enhance Patient Engagement

For more on how we can help your organisation improve patient engagement and identify staff and patient data trends, talk to our team of experts today.

Talk to us