Patient Wayfinding

Save staff time, overcome accessibility barriers, and improve patient experience with our patient wayfinding tool.

Key Features

  • Directional maps
  • Integrated with patient check-in
  • Kiosk location uniquely identifiable on the network
  • Resizable content for improved visibility/access
  • Post check-in directions
  • Call for assistance tool

Navigating a busy or unfamiliar hospital can be a daunting experience for patients. Combine that with distracted staff giving directions and the delivery of healthcare can become inefficient. 

Our Patient Wayfinding solution is designed to save valuable staff time and empower your patients by giving them the simple information that they need to find their way.

“The system is so easy to use and has really helped to relieve the stress on the Reception Team. [...] The queues have reduced significantly already which has had a huge impact on both the staff and patient experience.”

Dawn Ettienne, Administrative Supervisor
NHS Imperial College Trust

Improve Patient Experience

Give your patients everything they need to find their way to the appropriate consulting room, waiting area, or hospital amenity. Each kiosk’s location is uniquely identifiable on the network, ensuring that wherever your patients are, they’ll be able to find what they’re looking for.

Offer Full Accessibility 

Our patient wayfinding tool includes adjustable content sizing and audiovisual aids, as well as a “call for assistance” option for patients with specific requirements—making your hospital or surgery truly accessible to all.

Integrate With Patient Check-in

Our patient wayfinding tool is integrated with our Enlighten patient check-in system.

Integration of the two tools gives you the ability to offer patients directions to their appointment right after check-insaving time and providing seamless navigation for patients. 

Save Staff Time

Staff time spent directing patients to appointments could be used more fruitfully on operational tasks.  Our patient wayfinding tool frees up staff time, making it available for clerical and administrative work.

Empower Your Patients

To find out more about how patient wayfinding can help your staff become more efficient and enhance patient experience, speak to one of our experts.

Talk to us