Digital Signage vs Patient Calling Systems: Which is Best for You?

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Now more than ever, practices need to make the patient waiting room experience as simple and stress-free as possible. One of the most effective ways of doing this is by streamlining your patient calling process.

There are many digital solutions out there that can help you achieve this. The question is, which one is right for your practice? Do you go for a traditional patient calling system with an LED display? Or do you fully modernise your waiting room with digital signage?

Let’s explore the core advantages of each solution.

The Biggest Benefits of Digital Signage

Whether it’s a single unit or a network of displays, digital signage is ideal for creating a modern, engaging patient waiting room experience.

Deliver healthcare messages with clarity

With digital signage, you don’t have to clutter up your waiting room with posters and pamphlets to educate your patients. You can show general health advice, appointment instructions, guidance for managing specific conditions, and more. All on crystal clear displays for everyone to see.

Presenting this information is a great way to prepare patients for their appointment ahead of time. And it helps them learn more about their conditions, including causes and potential treatments, so they can better manage their health.

How can digital technology improve the patient experience? See our infographic  to find out.

Keep patients engaged and entertained

Sitting in a waiting room can be tense, tedious, or both – especially when there are delays. Digital signage offers a way to make the time pass that’s much more absorbing than sifting through piles of magazines.

You can use monitors to display everything from TV shows to news and weather feeds, keeping patients entertained while they wait. It’s also a great way to update patients on waiting times and manage expectations around when they will be seen. With the right mix of useful information and engaging content, you’ll majorly improve the patient waiting room experience.

Your practice, your content

One of the best things about digital signage is that you have complete control over what you display. Tailored healthcare messages, custom playlists, local news, changes to opening times – whatever information you feel is most relevant for your practice and patients.

For example, if you serve a highly diverse community, you can automatically translate messages into multiple languages. This level of personalisation ensures that the content you display connects with everyone who walks into your practice.

Why You Might Want an LED Patient Calling System Instead

While there are many benefits to having digital signage, it’s not the only way to modernise your practice. In some cases, simpler is better. This is where a traditional patient calling solution – an LED board integrated with an appointment system – can come into its own.

easy to set up and use

You might not be looking for all the bells and whistles that come with an advanced digital solution. Some practices just want a system that’s intuitive, robust, and does what it says on the box.

If this is the case, an LED patient calling system will suit your needs well. It’s simple to use – you click a button, and the system calls the patient. There are no software licenses or integrations to worry about because there’s no software required, so setting up the system is completely hassle-free. And you still have the flexibility to display custom messages on the LED screen, which is also a straightforward process.

Because it’s so easy to use and deploy, it’s ideal for practices that don’t have the staff or technical skills to maintain a more advanced system.

No space? No problem

Not every practice has the wall space for digital signage. Some waiting rooms feature floor-to-ceiling windows, have awkward layouts, or are just too small to physically fit a display monitor.

An LED bar, meanwhile, will fit comfortably in small spaces such as above doors and windows. So, if you don’t have the room to accommodate a screen, a traditional patient calling system presents a viable alternative.


Which Solution Will Transform Your Patient Waiting Room Experience?

If you want to display engaging, practical, and fully customisable content, a more advanced digital signage system is the way to go. But if you’re looking for the easiest solution to set up and use, or simply don’t have the space for digital signage, a LED patient calling system is the better option.

Whatever you choose, both solutions will help you save time, modernise your practice, and transform your patient waiting room experience.

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