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What Are Patient Reported Outcome Measures?

Since their introduction in 2009, Patient Reported Outcome Measures (PROMs) have been collected by all providers of NHS-funded care. But what are they? Why are they important? And how do you go about gathering them?

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The Challenges of Managing a Modern Healthcare Practice

The modern healthcare industry is fast-moving, ever-evolving and almost impossible to predict, so there’s always a new challenge on the horizon for practice managers. Here are some of the most pressing issues that need to be addressed.

Top 3 Ways to Measure Patient Satisfaction

Top 3 Ways to Measure Patient Satisfaction

In the digital age, everyone is searching for new ways to measure performance. Now, hospitals, surgeries and clinics are striving to quantify the care they give and measure how satisfied patients are with their experience.