Digital technology keeps patients engaged, informed, and invested in their healthcare. Here are the three biggest benefits of using a digital patient engagement platform.
The Benefits of a Digital Patient Engagement Platform
1. Effective Patient Communication
Regular communication is essential to drive the best clinical outcomes. Well-informed and engaged patients are more likely to take a hands-on approach in managing their health and will stay invested in their care.
A digital patient engagement platform makes effective patient communication simple. In just a few steps, you can create, edit, and share custom content with your patients.
This could be the latest healthcare trends, practice news, or new treatment options. You can host this content on your web portal, or send it out to patients directly using targeted email and SMS messaging.
2. Flexible On-demand care
With a digital patient engagement platform, patients can easily manage their entire healthcare experience from the comfort of their own homes.
Technology has made it easier than ever for patients to book appointments, order repeat prescriptions, or access their medical records online. Giving patients the choice to book appointments on your website or through an app is more streamlined and intuitive than traditional methods. Plus, it provides the flexibility to fit around patients' busy schedules.
Opening new digital channels encourage patients to get the most out of your online portal, whilst reducing tedious admin for your staff. With a digital platform like Jayex Appointuit, you'll also get access to detailed analytics and reporting. You can gauge how your patients are using your services, and ensure you're operating as efficiently as possible.
3. Automated Appointment Reminders
Each year, more than 15 million GP appointments are wasted because patients fail to turn up. It's easily done, but each missed appointment costs your practice money and means the slot can't be offered to someone else.
A digital patient engagement platform can help combat this by sending out automated SMS and email notifications. It's a simple, cost-effective way to remind patients of upcoming commitments. So they're always kept in the loop about their healthcare.
Patients can also view and manage all appointments online, so they have the flexibility to cancel or rearrange their bookings when they need to. This helps to minimise no-shows and last-minute cancellations and also means your staff don't have to spend time chasing up patients for a response.
It's Time to Go Digital
With a digital platform, you can access all the tools you need to empower patients, manage communications, and ease the burden on your staff.
To find out more ways to improve patient engagement and drive better clinical outcomes, download our eBook.Back to blog