Modern healthcare demands patient services that are digital, easy-to-use, and engaging. From the moment your patients register at your practice or hospital to post-treatment, there are a number of interchange points along the way that are key to delivering a positive patient experience. These range from arrival and check-in to engagement during treatment and post-care.
New technology is promising to streamline the patient check-in process. But what does a competent check-in solution that engages patients and frees up staff look like?
The modern healthcare industry is fast-moving, ever-evolving and almost impossible to predict, so there’s always a new challenge on the horizon for practice managers. Here are some of the most pressing issues that need to be addressed.