Modern healthcare demands patient services that are digital, easy-to-use, and engaging. From the moment your patients register at your practice or hospital to post-treatment, there are a number of interchange points along the way that are key to delivering a positive patient experience. These range from arrival and check-in to engagement during treatment and post-care.
New technology is promising to streamline the patient check-in process. But what does a competent check-in solution that engages patients and frees up staff look like?
When your patients visit your practice, they'll be eager for assistance for their ailments or to receive updates on their care. For this reason, practices, hospitals, and clinics should strive to be welcoming environments, however, many are associated with dreary waiting rooms or tedious administration processes.