Consumer surveys are a popular method of gaining customer feedback in order to fine-tune business processes and customer experience. They are commonly used across the retail and service industries, but the healthcare sector often underestimates their value.
Patient engagement is all about getting your patients more involved with their healthcare, leading to better health outcomes overall. There's a vast array of technologies available to help you achieve better patient engagement, but simple SMS messaging may prove to be one of the most useful and cost-effective
For those of us who didn’t go to medical school, healthcare jargon can range from confusing to outright indecipherable. To help clear things up, we're going to examine the language most frequently used when discussing how healthcare providers could deliver better care.