It's no surprise that when patient engagement is high, it leads to better outcomes and care experiences — and patients will actively seek out ways they can personally improve their health. By updating your practice with the appropriate technologies, you can ensure that you have everything you need to provide great service and keep patient satisfaction high.
Below are 5 ways you can digitally transform your GP surgery with minimal disruptions.
When it comes to ways healthcare providers can quickly improve patient satisfaction, the check-in process doesn’t always get the attention it deserves. Instead, organisations can be guilty of chasing more glamorous innovations like online portals, wearables, and patient-doctor messaging services.
As the healthcare industry in Australia becomes increasingly market-led and consumer-focused, providers are quickly having to understand that the familiar challenge of standing out from the competition is now integral to their survival – but how does patient check-in play a part?