Patient Engagement

Boost patient engagement with our email and SMS manager and communication module, Jayex Campaign.

Key Features

Cloud-based platform
Schedule future campaigns
Manageable from anywhere
Filter patients into targeted segments
Easy to top-up SMS credits
Create custom email and SMS content
Detailed statistics and reporting
Healthcare campaigns delivered straight to patients’ devices
Automated email and SMS patient reminders

Jayex Campaign was created with two goals in mind: making patient communication more efficient and saving you vital budgetary spend.

Acting as a conduit between you and your patients, our module helps your organisation enhance patient engagement through targeted SMS and email messaging.

What's more, with comprehensive reporting, you’ll know exactly how your campaigns are doing and easily identify areas for improvement.

"Sending confirmation of appointments to patients via SMS or email, along with reminders a few days prior to their visit, has helped to reduce the rate of missed appointments from 8.9% to 5.3%."

Sophie Sennett, Business Manager



Reach More Patients

Communicate with all your patients, even those that don’t have a listed email address.

SMS allows you to reach patients with healthcare initiatives, remind them of appointments, and keep them updated on practice news—such as unexpected practice closure dates—with nothing more than a mobile number.

Better Understand Your Patients

Jayex Campaign’s reporting functionality makes assessing the success of your communications simple.

Visualise or export the outcome of your campaign; identify failed deliveries, rejected addresses and identify how many users open the content.

It’s also easy to export reports for reuse on third-party platforms.

Communicate More Effectively

Communicate preventative health information and important clinic news to all your patients or target groups of patients, using existing Campaign e-mail templates or create your own personalised templates.

Not ready to send the campaign yet? Use Campaign’s scheduler to set future messages.

Access From Anywhere

Manage your SMS and email messaging from anywhere with our cloud-based platform.

To log onto your account and access messaging, reporting, scheduling and templates, all you need is a browser and an internet connection.