Patient Check-In Software

Simplify patient arrivals, collect demographic data, and create an inclusive environment with our self-check-in module, Jayex Arrive.

Key Features

Easy-to-use touch screens
Web check-in
Simple, two-step patient check-in
Translated into over 50 languages
Cloud-based platform
Patient-friendly display for improved visibility/access
Patient data and trend capture
Customisable arrival rules
Comprehensive reporting function
Single or multiple screens
play ico

Mobile self-check-in is a new module hosted on the Jayex Arrive platform. It enables easy and efficient two-step patient check-in, helping to reduce queues in busy waiting rooms. If your practice sends an automated SMS appointment reminder to patients, you can include a link that allows patients to check-in from their mobile devices, easing the workload of practice staff.

On arrival, patients can open this link or alternatively, they can scan their unique practice QR code to access the check-in module on their mobile phone. Setting up the mobile check-in module can be done remotely and is not only available for Jayex customers but also to practices using Egton and Wiggly/Engage check-in screens.


We’ve been developing and installing touchscreen self-check-in solutions since 2005. During that time, we’ve completed more than 2200 NHS projects across primary, community, and acute health services - so, you can be sure you’re in safe hands.

Jayex Arrive, our self-check-in module for the platform, is designed to minimise the time patients spend queuing and entering details. This not only improves patient satisfaction and experience through friction-free arrivals but it also relieves the administrative burden on your staff.

“The module is so easy to use and has really helped to relieve the stress on the Reception Team. [...] The queues have reduced significantly already which has had a huge impact on both the staff and patient experience.”

Dawn Ettienne, Administrative Supervisor


Control Your Arrivals

Set rules to ensure patient check-in runs smoothly. From late/early arrival rules to age restrictions for minors to ‘frequent flyer’ quick check-in for patients with recurrent appointments, you pick the check-in parameters to suit your organisation.

Tailor to Your Organisation

Choose the best option for your space. Arrive can be installed via wall mounting, free-standing kiosk or even desk mounting.

Control as many screens as you like from a single dashboard, and create custom rules for each screen—giving you complete control of your waiting areas from either a central or remote location.

Collect Demographic Data

Ensure your patient records are always up to date by effortlessly collecting patient data on check-in.

Take this a step further by asking pre-set or custom questions (through our survey module) to collect data on specific health conditions or demographics.

Overcome Accessibility Barriers

Uniquely, Arrive translates content into over 50 languages supported by clear, easy-to-read screens.

Plus, we’ve also consulted and implemented RNIB recommendations to improve visibility and access to all our solutions.

Simplify Patient Check-In

Learn more about how Jayex Arrive can help you deliver a first-rate check-in experience.

See how it works