# Jayex

> Jayex Limited is a UK healthcare technology company providing patient check-in, patient calling and waiting-room management for the NHS — GP practices, PCNs and practice groups, and hospital settings. The Connect platform combines self check-in (touchscreen or the patient's own phone) and patient calling; practices with both get QView, a live view of everyone waiting. Integrations run on a dedicated Jayex-supplied PC rather than practice computers, so the system keeps working when reception machines don't. Hardware is industrial-grade, and if it ever fails an engineer comes to you and swaps it on-site. ISO 27001 and Cyber Essentials Plus accredited. Trusted by 1,800+ UK practices with current active subscriptions. Rated 4.7/5 for customer support (mean rating, May 2026 customer survey, n=183).

## Products

- [Patient check-in](https://www.jayex.com/patient-check-in-system): Touchscreen and mobile self check-in. Native EMIS, SystmOne and Vision integration; HL7-capable. Includes patient routing handled with discretion — flag the patients your team needs to see first, and the screen discreetly directs them to reception instead of a seat.
- [Patient calling](https://www.jayex.com/patient-calling-system): On-screen and audio patient calling — by name or by number only, the practice's choice.
- [QView waiting-room management](https://www.jayex.com/qview-waiting-room-management): Live list of everyone waiting, with wait times and status. Included with Connect Patient Flow (check-in and calling on one platform), never sold separately.
- [Waiting-room media and screens](https://www.jayex.com/waiting-room-media-display): Health promotion and practice messaging on centrally managed, commercial-duty screens.

## Who we serve

- [GP practices](https://www.jayex.com/practices): The core of the business — check-in, calling and QView for practice reception teams.
- [PCNs and practice groups](https://www.jayex.com/groups): One platform standardised across multi-site estates, including mixed EMIS/SystmOne estates.
- [Hospitals and acute](https://www.jayex.com/hospitals): Department- and trust-scale patient flow; HL7-ready, with live NHS deployments you can ask about.

## Proof and company

- [Customer proof](https://www.jayex.com/proof): Measures with their methodology — including 98%+ of customers staying with us each year, derived from monthly recurring-revenue churn across our full customer base, 2025–26 — and named case studies.
- [About](https://www.jayex.com/about): Company background — Jayex technology has served the NHS since 1978.
- [Contact and book a demo](https://www.jayex.com/contact): A 15-minute demo or a quote; phone 0208 838 6222; enquiries@jayex.com.

## For existing customers

- [Support](https://www.jayex.com/support): Raise a ticket or contact the support desk.
- [Training](https://www.jayex.com/training): Guides and training videos.
- [Service status](https://www.jayex.com/status): Current service availability.

## Articles

- [Articles](https://www.jayex.com/articles): Practical writing on patient flow, including known-issue workarounds for EMIS practices.