Hospitals & Clinics.
We support NHS and private hospitals, Community Diagnostic Centres, Urgent Treatment Centres, community hospitals and a variety of clinics.
Our Connect platform provides a range of functionality, from Check In to Wayfinding, to improve the experience of your patients and reduce the admin burden on your staff.
What Challenges do you face?
Appointment and Referral Management
Patient flow around the NHS is complicated: a GP referral to an expert consultation to running tests to outpatient treatment could mean four appointments over many weeks at four locations. How can you ensure a great patient experience at your site but also across sites?
Multiple Clinical Systems
Not only do different types of site use different systems, there are different departmental systems in each site too. Terminology is confusing for patients too. Can patient flow solutions integrate with clinical systems to make life simple for your patients?
Improving Population Health
Prevention is better than cure, but do you have the right data to make targeted interventions? Are you able to share your data with other care providers in your ICS or geographical area? What analytics do you have to monitor performance and identify potentially at-risk patients?
How do our Solutions help you?
Automated check-in and queue visibility
We enhance the patient experience whilst reducing work for admin staff via full automation. Patients check in using the touchscreens and the larger display screens tell them their queue position (and optionally wait time), before they are called in for their consultation. Patients can see that they have successfully checked in, reducing anxiety and the burden on reception staff.
Integrate across multiple systems
Our solutions already integrate with the leading clinical systems used across primary and secondary care and we are continuously adding new integrations over time. A single site deployment can integrate with multiple different systems, allowing check in touchscreens and display monitors to be shared across multiple departments, thereby simplifying the patient experience and reducing capex demands.
Population health management and targeting
Our software analytics takes bottom-up data from individuals, GPs and practices and top-down data at population-level to help PCNs understand the trends in their own geography and, crucially, helps the practices and their clinicians to identify both the individuals at risk and the desired interventions.