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Product · Calling

Call the next patient without calling out their name.

Clinicians call patients from their desk; the waiting-room screen shows who's next and where to go — clearly, calmly, and without broadcasting anyone's identity.

Illustration of a GP waiting room with a wall-mounted patient-calling screen

How calling works

  1. One click from the desk

    The clinician clicks; the screen (and an optional tone) does the rest — name-free display formats available, room-by-room directions included.

  2. Multi-room, multi-clinic

    One screen serves every clinician and every corridor, with clear wayfinding for patients.

  3. Plays well with media

    Works alongside waiting-room media, so calls interrupt content cleanly and return to it.

Privacy

Private, by design

No shouted names, no identity on shared screens. Patients are called by name-free formats where practices prefer it — designed for GDPR-conscious waiting rooms, and for the patients who notice.

Integration

The same architecture underneath

Calling runs on the same dedicated-PC integration as Check In, with EMIS, SystmOne and Vision support.

Screens are industrial-grade, built for all-day public duty, with a site survey before installation and on-site engineer swap if hardware ever fails.

Where the Jayex integration runsThe clinical-system integration runs on a dedicated Jayex PC, so check-in does not depend on any reception computer being switched on.INSIDE YOUR PRACTICERECEPTION PCYOUR CLINICAL SYSTEMEMIS · SYSTMONE · VISIONDEDICATED JAYEX PCWE SUPPLY & MAINTAIN ITWAITING ROOMSCREENSCLINICIANS'DESKS
The clinical-system integration runs on a PC we supply and maintain — not on a reception machine. A front-desk PC switched off, restarting or being updated makes no difference to calling.

Better together

Calling + Check In = Connect Patient Flow — QView included.

When arrivals and calling share one platform, your team sees the whole waiting room live: who's here, how long, for whom.

See QView →

1,800+
UK practices trust Jayex
Practices with current active subscriptions.
98%+
of our customers stay with us each year
Derived from monthly recurring-revenue churn across our full customer base, 2025–26.
4.7/5
for customer support
Mean rating, May 2026 customer survey, n=183.
62%
rate their likelihood to recommend us 4 or 5 out of 5
May 2026 customer survey, n=183.

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