Patient Calling

A patient calling screen showing a patient being called.

Overview

Patient Calling allows patients to be remotely called to attend their consultation.

Our Connect Patient Calling system is compatible with patient record systems that natively support patient calling, including EMIS, S1 and Vision, so clinicians can call patients directly from those systems.

Alternatively, patients can be called from the Connect user portal, enabling Patient Calling to be used by clinics and services with patient record systems that don’t natively support patient calling. This standalone mode also enables custom calling messages to be displayed on the media screens.

Some clinicians prefer to collect patients themselves, or you may work in an environment where patients have to be fetched - Connect Patient Calling may still be useful, custom calling messages can provide patients with advance notice that they are about to be collected.