GP Practices.
Many of the practices we speak to are overworked and are coping with record patient demand, workforce shortages, and high burnout rates.
Things are difficult enough when everything is working normally.
When essential services like Patient Check In/Self-arrive and Patient Calling fail, the impact is serious - upset patients, disruption, stress.
You should be able to expect your Patient Check In/Self-arrive and Patient Calling to just work.
This is why our #1 priority is Reliability
We only supply high-quality, high-performance, industrial grade hardware. It lasts longer and performs better.
Our expert Support Desk are able to solve more than 80% of issues the same day and on the rare occasion that there is a problem with a device, our enhanced warranty model ensures that it is replaced quickly and at no cost to the practice.
Our proprietary software is engineered for reliability and resilience. It runs entirely on the supplied hardware - no more installing components on reception PCs.
Our Service Operations Centre monitors the devices and services in your practice, proactively addressing issues and ensuring your devices are kept updated and are secure.
What else can we do to make your jobs less demanding & stressful?
We can give you more tools.
We are constantly expanding the capabilities of our software in order to continuously enhance the value we are able to offer.
Software updates are automatically rolled out on a regular basis, giving you access to new features and capabilities without cost or disruption.