Maximise the return on your investment in Patient Check In, Waiting Room Media Display & Patient Calling

What type of Organization do you work for?

GP Practice
Hospital or Clinic
PCN, Federation or ICB

We provide the most advanced Patient Check In systems, Waiting Room Media Display systems and Patient Calling systems on the market.

Hospital waiting area with digital information screens and seating.

We help GP practices, clinics and hospitals deliver smoother patient journeys with technology that works – every time.

Where others cut corners, we invest – in better hardware, smarter software and a Support Team that actually supports you.

Why Jayex?

Jayex

  • Industrial-grade monitors and touchscreens, premium-brand high-spec Windows PCs.

  • Integration software runs directly on Jayex-supplied Windows PC – no practice PC needed; fewer failures and no inconvenience.

  • On-site engineer visits & full replacement of defective hardware under enhanced warranty.

  • Patient Check In & Patient Calling continue to operate in the event of a patient record system outage.

  • QR codes for mobile check in work from an unlimited number of printed posters or pop-up banners that  patients scan on their phone.

  • QView: Patients can see on the waiting room display screens that they have successfully checked in or not, reducing stress for patients and leading to fewer enquiries at reception.

  • Unique pre-alert workflow for Patient Calling – patients can be given advance notice that they will soon be called or collected.

  • Same-day resolution for >80% of tickets, customer satisfaction rating of 4.7/5 and climbing

  • Remote updates deployed continuously, included within subscription price

  • Proactive monitoring & patching of the hardware estate

Competitors

  • Consumer-grade hardware, cheap unreliable media players

  • Must install integration software on a practice PC -adds complexity, load and risk of failures

  • Slow and expensive courier swaps, long delays

  • Systems stop working completely in the event of a patient record system outage.

  • Patients must scan the mobile check in QR code from the touchscreen - no benefit when screen is busy

  • No equivalent to QView.

  • No pre-alert Patient Calling.

  • Multi-day or even multi-week response times.

  • Manual or limited remote updates.

  • No proactive monitoring or estate patching.

Jayex works with Primary, Secondary & Community Care providers to improve:

  • A QView screenshot showing the list of patients in the waiting room, as well as the clinician, room and estimated appointment delay.

    PATIENT EXPERIENCE

    With appointment management, place-in-queue visibility and patient calling, you will improve customer satisfaction and reduce on-site admin overhead.

  • A screenshot showing a dashboard of patient check in system performance.

    PERFORMANCE LEVELS

    With dashboards and data-driven decisions, you have the means to improve on-site care, achieve higher CQC ratings, increase QOF-related income, and more.

  • A GPLens screenshot showing a diabetes dashboard.

    POPULATION HEALTH

    With software analytics, you will assess geographical trends, identify at-risk patients, and target appropriate interventions, ensuring prevention is better than cure.

Our Customers include the following

  • A healthcare professional performs a blood pressure check on a woman in a medical office, both wearing face masks.

    GP PRACTICES & PRIMARY CARE PROVIDERS

    Deliver great on-site care with patient flow management and use our data to identify areas of potential improvement.

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  • A man giving a presentation to a group of people seated at a conference table in a professional meeting room.

    PCNs, FEDERATIONS AND ICBs

    Benefit from consolidated and centralised reporting, increase income, and collaborate together more effectively.

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  • Hospital reception area with staff at desks and monitors.

    HOSPITALS & CLINICS

    Drive population health outcomes and improve appointment management and referrals across large and multi-use sites.

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