We are aware of practice system issues in practices relating to the wider IT issues across the country. All Jayex systems are not directly affected and are fully operational.

The Jayex Connect Core Package

Our solutions are advanced, but also simple and intuitive for patients, and fully support practice staff in optimising patient flow and engagement. That’s why we’re the clear market leader and have been for over 40 years.

Uniquely cloud-based, the most cost-effective patient check-in and calling solution, and, fully in line with the NHS’s long term digital plan. Only Jayex Connect delivers:

  • Centralised reporting which allows practices to manage and track DNA’s and focus on improving patient experience and practice flow
  • Premium grade Lenovo 8GB i3 media players reducing downtime and improving patient experience
  • Futureproofed solutions which operate on Microsoft Windows 10, but are also Windows 11 ready
  • Remote access for our engineers ensuring less downtime and less disruption for your patients and practice
  • Mobile and QR code check-in which can continue to operate if the check-in screen is unavailable for any reason
  • QOF collation forms such as AccuRX Floreys at check-in
  • Failover continuity solutions
  • Flexible, on demand training videos with group sessions available upon request (email training@jayex.com)
PLUS, includes QView: the most advanced patient waiting room screen experience, with one simple view giving clarity to patients on appointment wait time expectation, and staff on patient flow.

Find out what you need to set up QView in your practice - Click here
Jayex Connect

Patient Check-In

Regain control over time-consuming arrival processes with our patient self-check-in system.

  • Cut waiting times with self check-in
  • Provide a complete information hub
  • Design and publish patient questionnaires
Find out more
Jayex Connect

Patient Calling

Revitalise your waiting room with digital displays. Deliver clear healthcare messages, improve patient flow, and enhance the patient experience.

  • Trigger audible and visual patient calls
  • Display a variety of messaging
  • Declutter your waiting area
Find out more

Customers

System Integration

Jayex Connect is fully compatible with EMIS Web, Vision, TPP SystmOne, Rio and Lorenzo.

TPP logo EMS connecting health care Cegedim healthcare solutions, Vision clinical system

Cyber security

Previously, our solutions ran on Linux based systems, known for their robustness and lower risk of cyber-attacks.

As we switch to Windows-based systems, we are committed to maintaining high security by using DATTO as our Endpoint Detection and Response (EDR) solution. DATTO provides us with industry-leading security to monitor & protect your data.

Our dedication to cloud technologies and high security standards means we leverage the best features of both Linux and Windows platforms to protect your data and operations.

Certifications

Jayex complies with all of the following regulatory bodies and holds the following certificates.