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Don't miss our next Product update webinar 04.12.24 Webinar Event – 04.12.2024 – Product Update

Webinar Event – 04.12.2024 – Product Update

By Keenal Majithia

In our most recent webinar, “Jayex December Product Update – 04/12/2024”, our CEO, Rob Hadley, showed what our latest developments include, and explored what’s coming on our roadmap in 2025. Below, you’ll find access to the webinar recording and the presentation slides. In summary, we covered: Watch the full webinar here: https://youtu.be/xCWwLIyeCSE View the presentation … Continued

Annual penetration testing and cyber security arrangements

By Keenal Majithia

We’re pleased to confirm to start that we have just successfully completed our annual Penetration Test and recently re-confirmed our Cyber Essentials Plus accreditation. This isn’t just a milestone; it’s part of our ongoing commitment to creating a safe, secure, and trusted environment for our customers and their patients’ sensitive data. When it comes to … Continued

Webinar Event – 04.12.2024 – Product Update

By Keenal Majithia

Wednesday, December 4th at 12:30 pm We are delighted to host our final product update of the year, taking place online, on the 4th of December.  Hosted by Rob Hadley (CEO), we’ll take a look at our latest developments, as well as getting an early glimpse of what’s coming on our roadmap in 2025. Agenda: … Continued

Jayex business update

By Keenal Majithia

Jayex was previously part of a Group with a parent company listed in Australia. The UK business has now been transferred into a new UK registered company, which will make it easier to invest in the ongoing improvement of services going forward. Some improvements are already underway, for example we are currently upgrading our phone … Continued

Jayex optimises patient flow across your GP practice

By Keenal Majithia

The Connect Platform by Jayex is much more than the market leading patient check-in and calling solution suite. With over 3000 customers, Connect delivers a comprehensive ecosystem of related tools, which simplify and enhance the operational and patient engagement processes within GP practices. Connect is a secure, cloud-based suite of integrated products for GP practices. … Continued

Excellence and continual improvement in Customer Service: Think you know Jayex? Think again

By Keenal Majithia

Jayex’s commitment to delivering excellent customer support  As the demand for efficiency in healthcare administration grows, GP practice managers are increasingly turning to automated solutions for patient check-ins and waiting room management. At Jayex, we deliver simple and intuitive solutions with comprehensive customer support.  Our new Service Management Team at Jayex have redefined how we … Continued

Addressing ICB funding changes on practices and PCN’s

By Keenal Majithia

With demand for face-to-face appointments continuing to rise, the impact of some ICB budgets reducing is adding to existing funding challenges. In particular, we’re aware some ICB’s aren’t centrally funding practice patient management systems they did previously, meaning practices and PCN’s now have that responsibility. Balancing patient care, experience and satisfaction whilst optimising practice staff/system … Continued