Modern healthcare demands patient services that are digital, easy-to-use, and engaging. From the moment your patients register at your practice or hospital to post-treatment, there are a number of interchange points along the way that are key to delivering a positive patient experience. These range from arrival and check-in to engagement during treatment and post-care.
New technology is promising to streamline the patient check-in process. But what does a competent check-in solution that engages patients and frees up staff look like?
In modern healthcare, patient engagement is increasingly recognised as an essential consideration for those who want to deliver outstanding services. Studies show that when patients are well-informed and engaged in their health and well-being, they will actively develop habits that support their treatment.