About Jayex

We do one thing: patient flow. We’ve done it for decades.

Jayex builds the check-in, calling and waiting-room technology that keeps NHS front desks calm — and we've been at it since 1978.

How we build

Security isn’t a badge wall to us — it’s architecture.

Clinical data never leaves the practice network.
Our integrations run on dedicated hardware we supply and maintain.
The whole regime is externally audited — ISO 27001, Cyber Essentials Plus, CSA Star.

When the internet has a bad day, our systems keep checking patients in — that’s a design decision, not luck.

Since 1978

Jayex technology has served UK healthcare through every era of the waiting room — from the first LED displays to a live, connected platform.

1978
Where it started
Jayex is founded.
1990
Into UK healthcare
The first Jayex LED information system is sold into the UK healthcare market.
1996
The D300
The Jayex Patient Calling Display — the screen the waiting room watches.
2004
Check-in goes self-service
Development of the first Jayex touchscreen check-in kiosk.
2005
Market leadership
The D300 leads the UK market in patient calling.
2012
Hospital-grade integration
HL7 integration capability acquired — the door into acute systems.
2018
One platform
Check-in, calling and waiting-room screens converge into the Jayex Connect platform.
2024
A new chapter
New investment, same team
Jayex Limited acquires the Jayex business: new investment behind the same products, the same engineers and the same support team. The customer base stays — and the pace picks up.
Today
98%+
of our customers stay with us each year — the proof is in who stays.
Derived from monthly recurring-revenue churn, full customer base, 2025–26

Accreditations

ISO 27001
The international standard for information security management, certified and externally audited.
Cyber Essentials Plus
UK government-backed security controls, independently tested — not self-assessed.
CSA Star
The Cloud Security Alliance’s assurance registry for cloud security practice.