About Jayex
We do one thing: patient flow. We’ve done it for decades.
Jayex builds the check-in, calling and waiting-room technology that keeps NHS front desks calm — and we've been at it since 1978.
- 01Check-in
- 02Calling
- 03Waiting rooms
How we build
Security isn’t a badge wall to us — it’s architecture.
Clinical data never leaves the practice network.
Our integrations run on dedicated hardware we supply and maintain.
The whole regime is externally audited — ISO 27001 and Cyber Essentials Plus.
When the internet has a bad day, our systems keep checking patients in — that’s a design decision, not luck.
Since 1978
Five decades of keeping waiting rooms moving.
Jayex technology has served UK healthcare through every era of the waiting room — from the first LED displays to a live, connected platform.
- 1978
Where it started
Jayex is founded.
- 1990
Into UK healthcare
The first Jayex LED information system is sold into the UK healthcare market.
- 1996
The D300
The Jayex Patient Calling Display — the screen the waiting room watches.
- 2004
Check-in goes self-service
Development of the first Jayex touchscreen check-in kiosk.
- 2005
Market leadership
The D300 leads the UK market in patient calling.
- 2012
Hospital-grade integration
HL7 integration capability acquired — the door into acute systems.
- 2018
One platform
Check-in, calling and waiting-room screens converge into the Jayex Connect platform.
- 2024A new chapter
New investment, same team
Jayex Limited acquires the Jayex business: new investment behind the same products, the same engineers and the same support team. The customer base stays — and the pace picks up.
- Today
98%+
of our customers stay with us each year — the proof is in who stays.
Derived from monthly recurring-revenue churn, full customer base, 2025–26
Accreditations
Audited by others, so you don’t take our word for it.
ISO 27001
The international standard for information security management, certified and externally audited.
Cyber Essentials Plus
UK government-backed security controls, independently tested — not self-assessed.
ISO 27001 — ISO/IEC 27001:2022
British Assessment Bureau (Amtivo Group Ltd), UKAS-accredited 8289 · certificate 199659
Certified scope: “Designs, supplies, maintains and manages a complete Patient Engagement platform, which includes Appointment Booking, Queue Management, Patient Self-Check in, and Healthcare customisable surveys and campaigns delivered from a single easy-to-use dashboard for health services in the UK.”
Certified since 26 January 2015 · current certificate issued 16 January 2026 · valid to 25 January 2027
View the certificate
Cyber Essentials Plus — Cyber Essentials Plus, profile 3.2 (Willow)
IASME, assessed by Ascentor · certificate 6d5f691e-5829-4eec-9ed6-ff8cf6ea1343
Certified scope: “Whole organisation.”
Certified 18 December 2025 · valid to 18 December 2026
View the certificate