Proof
Don’t take our word for it. Take theirs — and the numbers’.
Every figure on this page says exactly what it measures, when, and from how many customers. We think that’s how proof should work.
The measures
Labelled numbers, or no numbers.
What customers say
In their words, under their names.
“Product is very reliable with an excellent and very responsive customer support team.”
“Very easy to use Jayex products and services, easy to navigate the website and training suite.”
“Our experience with the installation of the Jayex system went smoothly without any issues. Support is always on hand — Jayex are easy to contact via email and respond quickly and efficiently. We are very happy with the new system and would recommend to any potential new customers.”
“The Jayex patient check-in system has helped streamline the arrival process, reduce pressure at reception, and support a smoother patient flow within the practice. The call-out system has also improved the way patients are guided to their appointments, making the waiting area more organised and efficient. […] Overall, Jayex has supported us in improving both patient experience and practice efficiency. Their system is practical, reliable, and well suited to the needs of a busy GP practice.”
“We recently replaced our older self check-in machine with the new Jayex system, and it has performed exceptionally well from day one. The QR code check-in feature is an excellent addition, making the process even quicker and more convenient for patients. The online practice portal is intuitive and extremely useful for day-to-day management. The Jayex team were incredibly helpful throughout the setup process, providing excellent support at every stage. We would highly recommend Jayex to any practice looking for a reliable, modern self check-in solution.”
Case studies
Measured, at real front desks.
GP practices · The Erimus Practice
The Erimus Practice: 3–4 hours of reception time back every day
A Teesside practice replaced a failed check-in screen with Jayex Connect check-in and calling — restoring audible, accessible name-and-room calling and freeing an estimated 3–4 hours of reception time every day.
- 3–4 hrs
- Reception time freed every day
- The Erimus Practice; Practice Manager interview, 17 July 2026
- Same day
- Jayex support turnaround on reported issues
- The Erimus Practice; Practice Manager interview, 17 July 2026
- ~80
- Patients checked in per day, all clinicians
- The Erimus Practice; Practice Manager interview, 17 July 2026
Organisations we work with
Accreditations, explained
Audited by others, on purpose.
ISO 27001
Independently audited information-security management.
Cyber Essentials Plus
UK government-backed security certification — the audited tier, not self-assessed.
What this means in practice: your patients’ data is handled inside an externally scrutinised security regime — and clinical data never leaves the practice network.