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Proof

Don’t take our word for it. Take theirs — and the numbers’.

Every figure on this page says exactly what it measures, when, and from how many customers. We think that’s how proof should work.

The measures

Labelled numbers, or no numbers.

98%+
of our customers stay with us each year
Derived from monthly recurring-revenue churn across our full customer base, 2025–26.
4.7/5
for customer support
Mean rating, May 2026 customer survey, n=183.
62%
rate their likelihood to recommend us 4 or 5 out of 5
Same survey — the exact question: "How likely are you to recommend Jayex Ltd?", 1–5 scale.

What customers say

In their words, under their names.

  • Product is very reliable with an excellent and very responsive customer support team.

    Steve King, Service Redesign and Delivery Manager, SDS myhealthcareCustomer-survey response
  • Very easy to use Jayex products and services, easy to navigate the website and training suite.

    Charmain Goldsworthy, Practice Manager, New Surgery, PencoedCustomer-survey response
  • Our experience with the installation of the Jayex system went smoothly without any issues. Support is always on hand — Jayex are easy to contact via email and respond quickly and efficiently. We are very happy with the new system and would recommend to any potential new customers.

    Lorraine Dyson, Practice Manager, The Erimus PracticeCustomer-survey response
  • The Jayex patient check-in system has helped streamline the arrival process, reduce pressure at reception, and support a smoother patient flow within the practice. The call-out system has also improved the way patients are guided to their appointments, making the waiting area more organised and efficient. […] Overall, Jayex has supported us in improving both patient experience and practice efficiency. Their system is practical, reliable, and well suited to the needs of a busy GP practice.

    Sheeba Nambiar, Assistant Manager, Colindale Medical CentreCustomer-survey response

Organisations we work with

  • Hertfordshire Community NHS Trust
  • Howbeck Healthcare
  • Operose Health
  • Soliton IT
  • Sunderland GP Alliance

Accreditations, explained

Audited by others, on purpose.

  • ISO 27001

    Independently audited information-security management.

  • Cyber Essentials Plus

    UK government-backed security certification — the audited tier, not self-assessed.

  • CSA Star

    The Cloud Security Alliance’s assurance registry for cloud-security practice.

What this means in practice: your patients’ data is handled inside an externally scrutinised security regime — and clinical data never leaves the practice network.

Talk to a team our customers stay with.